Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of this website and services provided by MHC Solutions Ltd ("we", "us", "our"), a company registered in the United Kingdom. By accessing or using our website or services, you agree to comply with and be bound by these Terms.

2. Services

We provide consultancy services to adult social care organisations, including:

• Data compliance audits, advisory services and information governance support
• CQC and governance readiness support, including evidence organisation and management oversight
• Digital care transformation and operational improvement guidance
• System reviews based on client-authorised access
• Ongoing support through the MHC Care Partnership subscription

We do not store patient data or Protected Health Information (PHI) as part of our standard services.

3. Scope of Engagement

All services are subject to separate contractual agreements. We only access client systems where explicit permission has been granted and appropriate agreements are in place.

4. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

5. Intellectual Property

All content on this website is the property of MHC Solutions Ltd unless otherwise stated and is protected by applicable intellectual property laws.

6. Compliance Disclaimer

We provide guidance and recommendations based on current regulatory frameworks, including UK GDPR and relevant US healthcare regulations. However:

• We do not guarantee full compliance
• Regulatory interpretations may change
• Final responsibility for compliance remains with the client

7. Consultancy Disclaimer

Our services provide professional guidance, structured resources and recommendations. We:

• Do not guarantee regulatory outcomes, inspection ratings or compliance status
• Do not provide legal advice
• Rely on the accuracy of information and evidence provided by clients
• Do not provide recruitment or staffing services

8. Limitation of Liability

To the fullest extent permitted by law, MHC Solutions Ltd shall not be liable for any indirect, incidental, or consequential damages, including loss of business, data, or profits.

9. Data Access and Security

We will take reasonable steps to ensure secure access to client systems. However, clients are responsible for:

• Granting appropriate access permissions
• Maintaining their own system security

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or data practices.

11. Termination

We reserve the right to suspend or terminate access to our website or services at our discretion.

12. Governing Law

These Terms are governed by the laws of England and Wales. Where applicable, certain aspects of our services may also be subject to United States laws.

13. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.