Introducing the MHC Care Partnership

One Partnership.
Every Aspect of Better Care.

Compliance, governance, digital efficiency and workforce wellbeing — working together.

Running a care organisation means balancing regulatory responsibilities, operational demands, evolving technology and the wellbeing of your workforce.

MHC Care Partnership brings these priorities together in one structured support programme, designed to help care providers stay informed, identify opportunities for improvement and build stronger organisations.

Choose the level of support that fits your needs, with options ranging from practical self-service resources to comprehensive consultancy and organisational improvement.

Updated Care Partnership packages are currently being finalised. Register your interest to discuss availability and scope.

A care team and registered manager reviewing records together in a care home

Integrated support

Four pillars of support in every tier, from £100/month indicative.

What the partnership covers

Four pillars. One joined-up approach.

Each Care Partnership tier provides access to all four areas of support, with more detailed reviews, consultancy and improvement planning available at higher levels.

Data Compliance

Support for managing data protection responsibilities, records governance, information handling, regulatory updates and practical compliance processes.

  • Data governance
  • Records management
  • Policy and procedure guidance
  • DSPT readiness
  • Compliance reviews

CQC & Governance Readiness

Tools and guidance to help your organisation maintain oversight, organise evidence, identify gaps and prepare for changing regulatory expectations.

  • Evidence readiness
  • Governance reviews
  • Quality assurance
  • Action planning
  • Management preparation

Digital Care Transformation

Practical support for improving administrative processes, exploring digital solutions and making better use of existing technology.

  • Digital readiness
  • Paper-to-digital planning
  • Workflow optimisation
  • Document organisation
  • Digital adoption
Explore Digital Care Transformation

Management & Workforce Wellbeing

Resources and workforce insights to support registered managers, strengthen staff engagement and identify opportunities to improve employee experience.

  • CareWell wellbeing resources
  • Monthly workforce surveys
  • Managerial guidance
  • New-starter retention
  • Workforce improvement planning
Explore CareWell

Introducing MHC Workforce Pulse

Listen to your people. Understand the patterns. Make meaningful improvements.

Your staff understand the daily realities of working in care.

Our developing Workforce Pulse programme will help participating organisations collect regular, voluntary staff feedback on workplace support, workload, communication, wellbeing, training and digital efficiency.

By reviewing aggregated trends over time, care providers can gain clearer insight into the challenges facing their teams and identify practical opportunities for improvement.

Every Care Partnership tier includes a monthly staff survey, with reporting and consultancy support increasing according to the package selected.

Two care workers talking together during a break in a staff room

01

Listen

Invite staff to complete a short monthly survey.

02

Understand

Review aggregated workplace trends and recurring concerns.

03

Improve

Identify practical actions and management priorities.

04

Review

Track changes and communicate improvements to employees.

How workforce reporting increases by tier

BasicAutomated workforce summary.
EssentialQuarterly consultant-reviewed insights.
AdvancedMonthly analysis with improvement recommendations.
EnterpriseTailored strategic reporting and workforce improvement support.

Employee privacy

Designed with employee privacy in mind. Individual responses will not be used for staff performance scoring. Reporting will be subject to appropriate confidentiality, aggregation and data-protection safeguards.

Workforce Pulse is in development. No staff responses are being collected through this website.

Subscription packages

Choose the Partnership That Fits Your Organisation.

All four packages share the same foundation. The difference is how much expert involvement, review and hands-on support your organisation needs.

Basic

£100/ month

indicative

Stay informed. Stay organised.

Designed for smaller care providers seeking accessible resources and self-guided support.

All four support pillars included

  • Monthly compliance and sector briefing
  • Core data and CQC readiness checklists
  • Selected policy and governance templates
  • Digital readiness self-assessment resources
  • Managerial support checklists
  • Monthly CareWell resource
  • Monthly voluntary workforce survey
  • Automated aggregated workforce summary
  • Limited email advisory within agreed terms

Essential

£400/ month

indicative

Build confidence through structured support.

Everything in Basic, plus:

All four support pillars included

  • Quarterly data compliance mini-review
  • Sampled record review within agreed limits
  • Quarterly CQC evidence readiness check
  • Annual digital readiness diagnostic
  • Managerial support guidance
  • Quarterly consultant-reviewed workforce insights
  • Recommended actions and priorities
  • Up to one hour of scheduled consultancy per month

Advanced

£1,000/ month

indicative

From compliance to continuous improvement.

Everything in Essential, with enhanced benefits:

All four support pillars included

  • Detailed quarterly data compliance reviews
  • Enhanced sampled record reviews
  • Quarterly CQC and governance readiness reviews
  • Quarterly digital optimisation review
  • Monthly managerial improvement review
  • Full developing CareWell resource library
  • Monthly workforce trend analysis
  • Personalised recommendations and action tracking
  • Up to three hours of scheduled consultancy per month
  • Priority advisory access within agreed terms

Enterprise

Bespoke

scoped by agreement

Your complete care improvement partnership.

Comprehensive support across all four pillars, tailored to organisational size and requirements. Potential scope includes:

All four support pillars included

  • Dedicated Governance, Risk & Compliance contact
  • Organisation-wide data and compliance programme
  • Comprehensive CQC and governance support
  • Agreed records and evidence review programme
  • Digital transformation and optimisation planning
  • Management systems and leadership support
  • Complete CareWell and workforce insight programme
  • Tailored staff surveys and reporting
  • Multi-site reporting where confidentiality allows
  • Quarterly strategic reviews and leadership reporting
  • Agreed transformation and implementation projects
  • Custom consultancy, review and support arrangements

All services are fully scoped in a bespoke contract.

Pricing is provisional and subject to final commercial approval, and is shown as an indicative monthly rate. Packages are available for enquiry only at this stage: service commencement, scope and final terms are subject to agreement and readiness approval. No online checkout or automatic subscription is enabled.

Compare the packages

Every package includes all four support pillars. Higher tiers add deeper review, consultancy and analysis.

Care Partnership package comparison
Support areaBasic£100/ monthEssential£400/ monthAdvanced£1,000/ monthEnterpriseBespoke
Monthly regulatory updatesMonthly compliance and sector briefingMonthly compliance and sector briefingMonthly compliance and sector briefingMonthly compliance and sector briefing
Data compliance supportCore checklists and selected templatesQuarterly mini-review and sampled record reviewDetailed quarterly reviews and enhanced samplingOrganisation-wide compliance programme
CQC evidence readinessCore readiness checklistsQuarterly evidence readiness checkQuarterly governance and readiness reviewsComprehensive governance support
Digital transformation supportSelf-assessment resourcesAnnual readiness diagnosticQuarterly optimisation reviewTransformation and optimisation planning
Managerial supportManagerial support checklistsManagerial guidanceMonthly managerial improvement reviewManagement systems and leadership support
CareWell resourcesOne resource each monthMonthly resources and practical guidanceFull developing resource libraryComplete CareWell programme
Monthly workforce surveysIncludedIncludedIncludedIncluded
Workforce analysis frequencyAutomated aggregated summaryQuarterly consultant-reviewed insightsMonthly trend analysis with recommendationsTailored strategic reporting
Consultant support allowanceLimited email advisory within agreed termsUp to one hour per monthUp to three hours per monthAgreed bespoke consultancy
Strategic reviews—Annual review of prioritiesQuarterly review of actions and progressQuarterly strategic leadership reviews
Enterprise-level project support———Agreed implementation projects
All four support pillarsIncludedIncludedIncludedIncluded

Indicative scope only. No package includes unlimited consultation, and no regulatory outcome is guaranteed. Final inclusions are confirmed in the written agreement.

How our partnership works

A continuous cycle of improvement.

  1. 1

    01

    Diagnose

    Understand your current position.

  2. 2

    02

    Prioritise

    Identify the most important challenges.

  3. 3

    03

    Implement

    Agree achievable actions and improvements.

  4. 4

    04

    Monitor

    Review progress, evidence and workforce feedback.

  5. 5

    05

    Improve

    Build on what works and address emerging risks.

Frequently asked questions

Questions care providers ask us.

Partnership consultation

Let's build a stronger care organisation together.

Tell us what your organisation needs and we'll help you explore the Care Partnership options that may be most suitable.

The Care Partnership programme is being finalised. Enquiries help us understand which support areas matter most to providers, and let us discuss availability and scope with you directly.

The details you submit will be used only to respond to your enquiry about the Care Partnership. Please do not include personal care records or confidential documentation. Read our privacy notice.